Terms of Service
Last Updated: June 7, 2025
1. Acceptance of Terms
By accessing and using the websites of UNU VIVO and Reality String™ LLC (collectively, the "Companies"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our websites or services.
2. Use of Our Services by Minors
Note: Please confirm the correct age policy for your service.
You must be at least 16 years old to create an account and use the Service. If you are between the age of 16 and the age of legal majority in your jurisdiction, you may only use the Service under the supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf. This requires the completion of our Parental Consent Form.
3. Privacy Notice
Your privacy is important to us. Please see our Privacy Policy and our Contact Page for information relating to how we collect, use, and disclose your personal information.
4. Your Account and Security
You are responsible for maintaining the security of your account and password. You agree to notify us immediately of any unauthorized use of your account. For enhanced security, our premium services may offer advanced encryption for individual entries. **WARNING:** Due to our zero-knowledge encryption model, if you lose your encryption password, your encrypted data will be irrecoverable, and we cannot assist in its recovery.
5. User Content & License to Us
We do not claim any ownership rights to the journal entries, photos, notes, or other content you create in the Service ("User Content"). To legally operate the Service, we require certain permissions from you:
- For Private Content: For any User Content that you do not share publicly, you grant us a worldwide, non-exclusive license solely to host, store, process, back up, and display the content for the purpose of providing the Service to you. We cannot and will not read, sell, or share this private content.
- For Publicly Shared Content: If you choose to share any User Content publicly (e.g., via a public link), you grant us a broader license to use, reproduce, and display that content in connection with operating and promoting the Service. This license ends when you delete the content.
You represent and warrant that you have all necessary rights to grant these licenses and that your User Content does not infringe on the rights of any third party.
6. Prohibited Conduct
You agree not to violate any law, contract, or intellectual property right. You are solely responsible for your conduct while using the service and must comply with our Community Guidelines. Prohibited actions include, but are not limited to: uploading unlawful or defamatory content; impersonating any person or entity; sending junk mail or spam; harvesting user information; or attempting to circumvent any security-related features of the service.
7. Respecting Copyright (DMCA)
We respect the intellectual property of others and follow the requirements of the Digital Millennium Copyright Act (“DMCA”). If you believe content on our service infringes upon your copyright, please submit a notice to our designated DMCA agent at [email protected] following our DMCA Guidelines.
8. Trademarks
The UNU VIVO and Reality String™ LLC names, logos, page headers, custom graphics, and scripts are trademarks or trade dress of the Companies and may not be used without our prior written permission. All other trademarks are the property of their respective owners.
9. Idea Submission
By submitting ideas or suggestions to us, you acknowledge and agree that we shall be entitled to use or disclose such submissions for any purpose without providing compensation or credit to you.
10. Termination
You may terminate your account and stop using the service at any time. To the fullest extent permitted by applicable law, we reserve the right to suspend or terminate your account without notice if you violate these Terms or applicable law.
11. Dispute Resolution
Any dispute arising from these Terms shall be resolved through binding arbitration in accordance with the rules of JAMS, taking place in Appleton County, Wisconsin. You agree to attempt informal resolution before proceeding to arbitration.
12. Limitation of Liability & Disclaimers
THE SERVICE IS PROVIDED "AS IS". IN NO EVENT SHALL THE COMPANIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
13. EU/EEA Legal Representation under DSA
In accordance with Article 13 of the EU Digital Services Act (Regulation EU 2022/2065), Reality String LLC (trading as UNU VIVO), which delivers or targets digital services within the EU/EEA, has appointed DataRep as its official Legal Representative.
You may contact DataRep on matters of compliance or content reporting via the following means:
- Email: [email protected] (use subject: <UNU VIVO>)
- Webform: https://www.datarep.com/data-request
- Mail: DataRep, Cuserstraat 93, Floor 2 and 3, Amsterdam, 1081 CN, Netherlands
- Phone: +353 (1) 919 8899
Please clearly indicate your request concerns UNU VIVO and comply with their marking guidelines when submitting. For information on how DataRep handles personal data, visit their Privacy Policy.
16. Governing Law
These Terms are governed by the laws of the State of Wisconsin. Any legal actions shall be brought exclusively in the state or federal courts located in Madison, Wisconsin.